Referrals by professionals
We are unable to accept self-referrals at this time. If you are currently homeless or at risk of becoming homeless, please reach out to one of the following for support and guidance:
- Your Social Worker
- Your Local Council's Homelessness Unit
- A Local Charitable Organisation
They will be able to assess your situation and contact us directly regarding any potential vacancies.
Referral Process
How to Make a Referral
- Initial Contact: To begin, click on the referral link provided above. You will automatically receive a referral form. Please complete and submit the form on behalf of your client.
- Vacancy Notification: Once we receive the referral, we will inform you if there is a suitable vacancy, providing details such as the address. Your client will then have the opportunity to view the room and confirm if they accept it.
- Finalizing the Referral: The referring organization will then contact our office to finalize the referral. During this stage, we will discuss the client’s support needs, you then arrange the necessary funding for both the lodgings and the support package.
- Property Visit and Key Collection: Once everything is confirmed, you and your client will meet at the property to collect the key and complete the process.
Important Documents Required:
All clients referred must have the following documents:
- Valid identification
- Proof of National Insurance Number (NINO)
- Proof of the most recent Universal Credit (UC) payment breakdown
- For clients receiving legacy benefits (such as Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA)), two months’ worth of bank statements are also required.
OUR SERVICES
Shelter
We provide a secure and welcoming refuge for individuals in need, ensuring that their fundamental requirement for safe accommodation is met. Beyond just housing, we are committed to offering essential support services that address their broader needs, helping them regain stability and work towards a brighter future.
Support
We offer comprehensive support that includes counselling, job assistance, and personalised guidance, all designed to empower individuals to rebuild their lives and create a new path forward. Our services are tailored to each person's unique situation, helping them overcome challenges, develop new skills, and achieve lasting stability and success.
Self-Determination
We provide a holistic range of services that go beyond just meeting immediate needs. Our support includes counselling to address emotional and mental health challenges, job support to help individuals gain meaningful employment, and personalised guidance. By working closely with each individual, we aim to enable them to achieve long-term stability and fulfil their potential.
